Carol Lee Andersen, President, Questback, discusses, in our current age of Big Data, massive data sets from solicited employee feedback don’t set anyone apart. She adds that, organizations can, however, set themselves apart in how they act on it. When I was at Oracle and SAS Institute in the 1990s and 2000s, the ability to gather and analyze massive data sets was the competitive advantage. Today, massive data sets are everywhere. In the world of Big Data, IoT and AI, business

Here's the problem, and it happens a lot: Job-seekers find an opening and immediately research the employer. They visit the company website, along with LinkedIn and Glassdoor. Bad reviews can impact a company and make talent recruitment hard. In fact, a January 2017 report from Glassdoor found that of the 238 job-seekers who participated in the study, those who'd seen a bad review of their prospective company asked for a salary bump, on average, 55 to 60 percent higher than t

In times of great internal change, employees are your best resource for gauging progress. Carol Lee Andersen, President of Questback, explains why. In today’s relentless news cycle, the scandals and changes of major businesses are public fodder. Think of Wells Fargo’s customer fraud scandal last September – one which we are still in the process of fully understanding a year later. Now that Wells Fargo has finally paid employees using its new compensation system, it’s clear th

Uber. Enron. Eli Lilly. I could go on and on in listing companies who have nearly or actually fallen to their death thanks to the lack of active employee dialogue on the part of leadership. More specifically, these companies are facing or have faced turmoil from whistleblowing. A whistleblower is someone who steps up to report illicit activity, safety issues or situations going on within an organization. In simple terms, they are very brave people who take an often very publi