July 10, 2017

Voted as one of the Top 150 Most Powerful Women in New Zealand, Carol Lee Andersen serves as the president of Questback. As president, she leads a diverse team in crafting and delivering a feedback platform that helps enterprises make better decisions, mitigate risk and avoid costly failures through redefining relationships with the most important people: customers and employees. In this interview, she talks about Questback an...

June 27, 2017

Highly important and rarely talked about is the role of the chief feedback officer in retail. This position requires the marrying of customer and employee feedback in a holistic view while correlating it with existing data points to make better predictions, mitigate risk and avoid costly failures. 

“Listening to what customers and employees are saying and understanding what they think and feel about the way things are done in a...

April 27, 2017

Employee engagement is getting transformed as organizations evolve around analytics and people. This transformation is breaking down outdated notions, and making organizations embrace new technological trends that orient the employees to the strategic business objectives and goals.

At a recent HR People + Strategy's 2017 Annual Conference, Alexander Stephanou, former HR project consultant, RSA Insurance Group, said, "Employee e...

April 24, 2017

Rethinking employee engagement: Questback discusses a transformation that is embracing emerging best practices in aligning people to strategic goals and objectives.



New York City, New York – April 24, 2017 – Questback, the global leader in enterprise feedback management, will present today at HR People + Strategy’s 2017 Annual Conference. Questback President, Carol Lee Andersen, and former RSA Insurance Group HR Project Consu...

“As an executive, I see a transformation around people. The annual survey is outdated, a short measure, and far from what true employee engagement entails. The leading-edge organizations I’ve talked with realize this. They realize that employee engagement is not just an HR responsibility or a single departments project. For employee engagement to have real, long-term benefits, it must be strategically aligned with the rest of...

Carol Lee Andersen, President, North America, Questback, discussed emerging trends in the use of technology to align the employee experience to strategic goals and objectives in her presentation to Argyle's CHRO membership at the 2017 Human Capital Forum: Employee Experience in the Digital Era in San Francisco on March 22. In her presentation, "Secure the Survival of HR: Transforming People Processes into Strategic Human Capit...

March 16, 2017

Questback Discusses the Implications of CEO Concerns, the Increasing Importance of Soft Data, and the Latest Trends in Technology on Employee Engagement Best Practices.


New York City, New York – March 16, 2017 – Questback, the global leader in enterprise feedback management, announces President Carol Lee Andersen will present at Argyle Executive’s 2017 Human Capital Forum on March 22 in San Francisco. Delivering a Thought Lead...

March 30, 2015

Americans: Carol Lee Andersen will lead QuestBack's New York office.

The Norwegian software company QuestBack opens an office in New York. QuestBack is a provider of solutions in Enterprise Feedback Management, Social CRM and online surveys.The company founded in Oslo in 2000 had achieved profitability by the end of 2001.The company has its head office in Oslo, with subsidiaries in six countries and a presence in a total of 19...

April 30, 2009

One of the eight finals judges, Women in Technology Director Carol Lee Andersen, has been selected from an international pool of nominees as a judge for the Imagine Cup's worldwide finals, and will join Team Think in Cairo. She said she was pleasantly surprised at the quality of the New Zealand finalists.

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January 30, 2006

Carol Lee Andersen covered in CIO article on technology, organizations and the future of business.

"Women in Technology founder Carol Lee Andersen concurs. "We're trying to make sure those people are well supported," she says, observing that women in IT comprise around 22 per cent of the workforce. But those in leadership positions comprise 3 to 4 per cent."

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August 28, 2005

Women in Technology founder and SAP telecomms sector manager Carol Lee Andersen says she has started her own recruitment firm out of frustration with the current IT recruitment scene.

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Entrepreneur

“Asking if a company has ever had a bad review online is like asking if someone's ever been on a bad date. In an ideal world, neither would exist. But that's not reality. Negative reviews may be unavoidable. But the real loss for a company is not learning and growing from the insight, so that today we can become better employers than yesterday.” 

—  Carol Lee Andersen on Bad Online Reviews

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