In times of great internal change, employees are your best resource for gauging progress. Carol Lee Andersen, President of Questback, explains why.
In today’s relentless news cycle, the scandals and changes of major businesses are public fodder. Think of Wells Fargo’s customer fraud scandal last September – one which we are still in the process of fully understanding a year later.
Now that Wells Fargo has finally paid employees using its new compensation system, it’s clear that the bank is trying to remedy the situation. But there’s one opinion outside of social media that could have prevented this mess in the first place: the voice of the employee.